# AIM Help

> How to use AIM: what each page is for, what every control does, and step-by-step instructions for the work you do every day.

## Docs

- [Create Purchase Order](https://docs.aimventory.com/buying/create-purchase-order.md): This is where you write down a batch of stock you bought — who you bought it from, what you got, and what you paid — so you can receive it into inventory later.
- [Buying & Receiving](https://docs.aimventory.com/buying/overview.md): How stock gets into AIM: purchase orders, the vendors you buy from, returns back to vendors, and the pages for sourcing specific pairs customers want.
- [Purchase Orders](https://docs.aimventory.com/buying/purchase-orders.md): A purchase order is stock you have coming in — and receiving it is what actually adds those pairs to your inventory.
- [Special Orders](https://docs.aimventory.com/buying/special-orders.md): Track a one-off pair you're sourcing for a specific customer — from their request, to ordering it in, to handing it over.
- [Vendor Returns](https://docs.aimventory.com/buying/vendor-returns.md): Send stock back to the supplier you bought it from and track the credit you expect to get back.
- [Vendors](https://docs.aimventory.com/buying/vendors.md): Keep an address book of the suppliers you buy stock from, so you can pick them on purchase orders and track who you sourced from.
- [Want to Buy](https://docs.aimventory.com/buying/want-to-buy.md): Keep a wishlist of the sizes you are trying to source, with the most you would pay for each.
- [How the inventory numbers fit together](https://docs.aimventory.com/concepts/inventory-numbers.md): What Available and Ready to list each mean, what sits between them, where reserved stock goes, and why a negative count is not a bug.
- [Consignment](https://docs.aimventory.com/consignment/consignment.md): Track stock you sell on other people's behalf — who owns each pair, what sold, and how much you owe each consignor.
- [Consignment Intakes](https://docs.aimventory.com/consignment/consignment-intakes.md): The paperwork for every drop-off: what a consignor handed you, what you agreed to pay them, which pairs you accepted, and when those pairs hit your shelves.
- [Consignment](https://docs.aimventory.com/consignment/overview.md): Selling other people’s pairs: intakes, consignor payouts, and keeping consigned inventory separate from what you own.
- [AIM Assistant](https://docs.aimventory.com/getting-around/assistant.md): A chat helper built into AIM. Ask about your business in plain English, and it can also do work for you — check stock, pull reports, create purchase orders, manage listings — without navigating menus.
- [Attention Center](https://docs.aimventory.com/getting-around/attention-center.md): Your daily “what needs me” list — orders, stock counts, store-sync problems, and background tasks that may need a quick look, all in one place.
- [Dashboard](https://docs.aimventory.com/getting-around/dashboard.md): Your home screen: today’s sales, how each sales channel is doing, what’s shipping out, and what stock is coming in — all at a glance.
- [Your demo store](https://docs.aimventory.com/getting-around/demo-guide.md): A private, pre-loaded sample business where you can try AIM for real, without connecting any of your own accounts.
- [Home](https://docs.aimventory.com/getting-around/home.md): Your landing page after signing in — it lists every part of AIM your account can open, plus your alerts and what changed in AIM recently.
- [In-Store Purchase](https://docs.aimventory.com/getting-around/in-store-purchase.md): The buy counter: when someone walks in with pairs to sell you, this page records what you are paying, then puts those pairs straight into your inventory.
- [Stock Check](https://docs.aimventory.com/getting-around/inventory-search.md): A counter-side lookup: scan or type a pair and instantly see every size you have, what it costs you, what it sells for, and which location it is sitting in.
- [Getting Around AIM](https://docs.aimventory.com/getting-around/overview.md): Your home base: the screens you land on every day, the numbers they show, and the fastest ways to jump straight to a product, a sale, or a task.
- [Quick Actions](https://docs.aimventory.com/getting-around/quick-actions.md): Everyday counter tasks — taking in stock, ringing up walk-in sales, trades, and quick lookups — each as its own page under Quick Actions in the sidebar.
- [Single Product Intake](https://docs.aimventory.com/getting-around/single-product-intake.md): The fastest way to add stock for one shoe: pick the product, type how many of each size arrived and what they cost, and receive them into a location in a single click.
- [Glossary](https://docs.aimventory.com/glossary.md): Every term AIM uses, explained the way you would explain it to a new employee.
- [Welcome to AIM](https://docs.aimventory.com/index.md): How to use AIM: what each page is for, what every control does, and step-by-step instructions for the work you do every day.
- [Cost Management](https://docs.aimventory.com/inventory/cost-management.md): See and fix what each pair cost you. Accurate costs are what make your profit numbers correct, so this is where you correct a wrong buy price.
- [Inventory](https://docs.aimventory.com/inventory/inventory.md): See how many of each pair you have on hand, where they are, and adjust your stock counts.
- [Stock Adjustments](https://docs.aimventory.com/inventory/inventory-adjustments.md): Correct stock counts by hand when the number in AIM does not match what is on the shelf, and review every stock change that has already happened.
- [Inventory Counts](https://docs.aimventory.com/inventory/inventory-counts.md): Count the stock physically on your shelves and compare it to what AIM expects, so your on-hand numbers stay accurate.
- [Pricing](https://docs.aimventory.com/inventory/inventory-pricing.md): Set and adjust the selling price for every product and size, one price level (tier) at a time.
- [Inventory](https://docs.aimventory.com/inventory/overview.md): Counting, pricing, and managing the stock you own — including costs, labels, cycle counts, and pre-owned pairs.
- [Pre-Owned / Special Products](https://docs.aimventory.com/inventory/preowned.md): Intake, grade, photograph and list used or one-off pairs that aren’t brand-new, each with its own condition and box notes.
- [Pre-Owned Listing Match](https://docs.aimventory.com/inventory/preowned-listing-match.md): Review live StockX and/or used GOAT listings that look like pre-owned AIM inventory, then link each listing back to the exact AIM pre-owned unit.
- [Print Labels](https://docs.aimventory.com/inventory/print-labels.md): Print barcode and price labels for your inventory so every pair can be scanned and tagged on the shelf.
- [Active Listings](https://docs.aimventory.com/listings/active-listings.md): See every listing you currently have live on StockX and GOAT, and change its price — one at a time or many at once.
- [Catalog Sync](https://docs.aimventory.com/listings/catalog-sync.md): Find products that are set up to sell on one marketplace but not the other (StockX or GOAT), and link them so they can be listed on both.
- [eBay Listings](https://docs.aimventory.com/listings/ebay-listings.md): List the sneakers you have in stock onto eBay, set their prices, and keep track of which ones are live.
- [eBay Templates](https://docs.aimventory.com/listings/ebay-templates.md): Write the title and description your eBay listings use, once, with blanks that get filled in per product.
- [Listing Rules](https://docs.aimventory.com/listings/listing-rules.md): Set up rules that decide where your inventory gets listed, when it comes down, and when a price should move — without you watching every listing.
- [Listing Templates](https://docs.aimventory.com/listings/listing-templates.md): Write your listing title and description once, with blanks that AIM fills in per product, instead of retyping them for every pair.
- [Listings Control](https://docs.aimventory.com/listings/listings-control.md): Choose which sizes are listed for sale on the resale marketplaces (StockX and GOAT) and list, delist, or reprice them in bulk.
- [Marketplace Data](https://docs.aimventory.com/listings/marketplace-data.md): Upload a list of shoes and pull live resale prices (StockX/GOAT lowest ask and highest bid) for each size, so you can price with real market numbers.
- [Listings & Marketplaces](https://docs.aimventory.com/listings/overview.md): Getting your inventory listed on StockX, GOAT, eBay, and the rest — controlling what lists where, watching sync health, and the rules and templates that automate it.
- [Pricing Rules](https://docs.aimventory.com/listings/pricing-rules.md): Set up rules that price your inventory for you — based on how old it is, how it is selling, what the market is asking, and what you paid.
- [Sync Health](https://docs.aimventory.com/listings/sync-health.md): A checkup that finds mismatches between what your marketplaces show live and what AIM actually has in stock — so a sold-out pair can't keep selling. You can run it by hand, or set it to watch and clean up on a schedule.
- [Expenses](https://docs.aimventory.com/money/expenses.md): Record what your business spends on things like rent, shipping supplies, and software so your profit numbers stay accurate.
- [Finances & Profitability](https://docs.aimventory.com/money/finances.md): See how much money your sales brought in, what they cost you, and how much profit you actually kept after fees.
- [Ledger](https://docs.aimventory.com/money/journal-entries.md): A simple running record of money in and out that does not come from a normal storefront sale — expenses, one-off income, write-downs, notes, and sales you key in by hand.
- [Money & Books](https://docs.aimventory.com/money/overview.md): The financial side: profitability, expenses, and the ledger that records what happened.
- [Add a Product to Your Catalog](https://docs.aimventory.com/products/add-product.md): Search the StockX or GOAT catalog to add a sneaker you stock — its photos, sizes, and details come along automatically — or build it by hand when it isn't listed.
- [Set Up a Product](https://docs.aimventory.com/products/configure-product.md): Fill in the details a product needs — sizes, prices, and images — so it's ready to list and sell.
- [Products & Catalog](https://docs.aimventory.com/products/overview.md): Everything about the products you sell: adding them to your catalog, setting them up for selling, and the rules that keep product data consistent.
- [Product Rules](https://docs.aimventory.com/products/product-rules.md): Set up "if this, then that" rules so new products get their tags, titles, descriptions, and product types filled in for you instead of by hand.
- [Products](https://docs.aimventory.com/products/products.md): Your catalog of every shoe and item you can sell — find a product, get it set up with sizes/prices/images, or add one that isn't in the catalog yet.
- [Customers](https://docs.aimventory.com/retail/customers.md): Keep a list of the people and businesses you sell to, and set what pricing tier each one gets.
- [Your Store & Shopify](https://docs.aimventory.com/retail/overview.md): Your own storefront: sales channels, collections, retail sales and returns, customers, retail pricing, and keeping AIM and Shopify in sync.
- [Collections](https://docs.aimventory.com/retail/retail-collections.md): Group products together on your storefront — like "New Arrivals" or "Jordans" — so shoppers can browse them as one set.
- [Retail Pricing](https://docs.aimventory.com/retail/retail-pricing.md): Set and edit the in-store / online retail price for every size you carry, then push those prices to your Shopify store in one save.
- [Returns & Exchanges](https://docs.aimventory.com/retail/retail-returns.md): Track customer returns and exchanges from your Shopify store, and confirm the returned stock came back into your counts correctly.
- [Retail Sales](https://docs.aimventory.com/retail/retail-sales.md): Your record of individual sales across your store and other channels, with the profit on each one.
- [Sales Channels & Collections](https://docs.aimventory.com/retail/sales-channels.md): Decide where each product shows up for sale — which storefront channels (Online Store, POS, etc.) and which collections — and schedule timed releases.
- [Shopify Inventory Sync](https://docs.aimventory.com/retail/shopify-sync.md): Line up the products in your Shopify store with the matching products in AIM, so that stock counts and prices stay in sync automatically.
- [Cancelled Sales](https://docs.aimventory.com/selling/cancelled-sales.md): Marketplace orders that were cancelled, returned, or never shipped — and the one place you decide what happens to the pair that was sold.
- [Failed Orders](https://docs.aimventory.com/selling/failed-orders.md): Orders that a marketplace sent you but AIM could not finish recording — usually because it could not tell which pair in your inventory was sold.
- [Fulfillments](https://docs.aimventory.com/selling/fulfillments.md): See every order you've sold that still needs to go out the door, and ship them with the right label and tracking.
- [Marketplace Sales](https://docs.aimventory.com/selling/marketplace-sales.md): See every sale from your outside sales channels — StockX, GOAT/Alias, eBay, and your Shopify store — in one place, and track each one through payout and shipping.
- [Sales & Fulfillment](https://docs.aimventory.com/selling/overview.md): What happens after something sells: marketplace sales, picking and packing orders, and the rules that route work to the floor.
- [Pack Mode](https://docs.aimventory.com/selling/pack-mode.md): A guided, scan-as-you-go packing station for getting sold StockX and Alias orders out the door without grabbing the wrong pair.
- [Pick Mode](https://docs.aimventory.com/selling/pick-mode.md): A guided checklist for pulling sold items off your shelves — it lists what sold, where each pair lives, and lets you scan or check off each one as you grab it.
- [Pick Rules](https://docs.aimventory.com/selling/pick-rules.md): Choose which location an order is picked from when the same product is in stock in more than one place.
- [Pick Runs](https://docs.aimventory.com/selling/pick-runs.md): Every batch of sold pairs your team has walked the floor for — what was picked, how many shipping labels are ready, and where to reprint them.
- [Copyt inventory intake](https://docs.aimventory.com/settings/copyt-import.md): Bring in a Copyt CSV while keeping the CSV authoritative and using Shopify only for read-only evidence and images.
- [Import Data](https://docs.aimventory.com/settings/data-import.md): Bring your existing stock into AIM from a spreadsheet — you answer a few setup questions once, upload your file, confirm what each column means, check the products AIM matched, and then load it all into a location.
- [Settings](https://docs.aimventory.com/settings/overview.md): Where AIM is configured: your account, your team, marketplace connections, catalog rules, printers, and everything else under the Settings page — plus bringing existing data into AIM.
- [Settings](https://docs.aimventory.com/settings/settings.md): Every business-wide preference in AIM lives here, grouped by the question it answers — how you get set up, who you are, what your catalog looks like, where you sell, how the warehouse runs, and what to do when something breaks.
- [Common workflows](https://docs.aimventory.com/workflows.md): Jobs that span more than one page, written as the path through AIM.